Facebook Messenger
Yada integrates with Instagram and adds it as an available channel through our omni-channel inbox.
Setup your integration
Integrating Yada with Instagram is done through "Login through Facebook". As long as you have an Instagram account or a Facebook account you will be able to activate this integration.
Documentation can be found here
About the integration
Direct messaging is becoming the go-to for modern travelers and visitors. With 90% and more of travers preferring to communicate through a channel like Facebook, it's critical to be available here.
Yada directly integrates withFacebook through the Facebook API and enables this as a channel in the smart inbox.
The yada AI is integrated into this inbox and can also respond to guests autonomously through Instagram
