Bring past guests back direct — and stop paying to reacquire them.

The repeat-booking system behind more than $10M in customer outcomes starts with the guest history you already own. Yada finds past guests, upcoming booking windows, and soft nights worth filling, then turns that context into direct-booking opportunities.

How it works

Stop paying to reacquire guests you already hosted

When a past guest returns through an OTA, the commission comes out of a relationship you already built. Yada gives short-term rental operators a direct-booking playbook built around their own guest records, not another paid acquisition channel.

Connect your PMS2 min
Hostaway
OAuth · read-only first
Connected
Guesty
API key
Available
OwnerRez
API key
Available
Track
API key
Available

Connect your PMS

Plug in your PMS with a single click and Yada instantly imports your entire guest history — building rich, unified profiles automatically, no spreadsheets or CSV wrangling required.

AI campaign composerDraft ready
Hi Sarah, it has been a while since your last stay at Casa Palma. Your dates in April are open. Book direct and your Gold points carry over.
Audience
Gold members · no booking in 60d
312
Subject
Your April dates are open
Channels
Email · SMS · WhatsApp
Approve and send

Review the messages

Yada finds your highest-potential past guests and drafts personal, on-brand messages from their stay history, preferences, and past conversations — ready for you to tweak or approve in seconds.

Win-back campaignSending
Hi Sarah! It's been 45 days since your stay at Casa Palma. We'd love to have you back.
Channels
Email · SMS · WhatsApp
81%
open rate
$0
manual work

Send, and guests return

Let Yada send automatically or keep full control — either way, guests re-engage with your brand and book direct, so more revenue lands in your pocket instead of the OTA’s.

Direct booking growth

Your best guests are rebooking on Airbnb — and you're paying for it

Yada sends the right message at the right moment — with the perfect promo or loyalty perk — to bring past guests back through your own door. So next time they plan a trip, they book direct with you instead of paying the OTA middleman.

Guest returns via an OTAMissed
Sarah M. · Casa Palma
Rebooked through an OTA
$1,640
OTA commission
Paid on every rebooking
Lost
Direct rebooking
With a Yada message
Kept
Predicted trip windowsUpdated daily
Sarah M.
Usually books mid-April
Apr 10–14
James T.
Returns every ~11 months
May 3–8
Priya K.
Summer family trip
Jul 12–19
Marco B.
Anniversary stay
Sep 5–9
214
ready to book
38
this week

Real revenue

Past guests, real results

This isn’t theory. Operators recover lost leads and re-engage past guests at scale — like the $75,000 in direct revenue Luxury Vacation Stays drove in a single quarter, all from guests they already had.

Outbound SMS campaign8 days
Campaign revenue
Attributed to the campaign
$22,614
Conversations started
From 2,500 past guests
68
Direct bookings
In just over a week
9
$22,614
direct revenue
8 days
campaign length
Peak-week SMSSent
Hi Sarah! Your favorite cabin just opened up for July 4th week. Want me to hold it for you?
Yes! Book it please
Direct booking confirmed
$12,000
49
texts sent
1
booking, $12,000

Customer results

Results from real portfolios

Bookings confirmed after Yada outreach, with the details behind each number.

Luxury Vacation Stays listing
Luxury Vacation Stays
$396K
in bookings after Yada outreach
23 bookings since Dec 2025
Whistler Platinum listing
Whistler Platinum
CA$202K
in bookings after Yada outreach
21 bookings since Aug 2026
B2Vacations listing
B2Vacations
$158K
in bookings after Yada outreach
108 bookings since Oct 2025

Find the next direct-booking opportunity in your guest list

Book a 20-minute portfolio review and we’ll estimate where past guests could help reduce your OTA dependence.

Find the next direct-booking opportunity in your guest list

Book a 20-minute portfolio review and we’ll estimate where past guests could help reduce your OTA dependence.

Find the next direct-booking opportunity in your guest list

Book a 20-minute portfolio review and we’ll estimate where past guests could help reduce your OTA dependence.